diff --git a/docs/support/redhat.md b/docs/support/redhat.md index 9fa8f65b7eb494d75521cb09cc2ab7edefca2082..84437881eb9c3b4bdec354595f0c66bf03f274fc 100644 --- a/docs/support/redhat.md +++ b/docs/support/redhat.md @@ -1,5 +1,14 @@ # Red Hat support +## Red Hat contacts + +As of March 2022, our local contact for Red Hat related matters is Daniel Perret ("Key Account Manager"). + +dperret@redhat.com + +M:(+41)794031324 + + ## Licenses As of March 2022, CERN has an academic site-license which permits unlimited access for the RHEL product. Whilst unlimited, there is no support included (Red Hat calls this 'self support') @@ -73,3 +82,4 @@ aims2client --testserver addimg --name RHEL_7_9_X86_64 --arch x86_64 --descripti ## Support cases In order to open a ticket, ask if a colleague added your account for RedHat support (as part of the onboarding steps), you can report cases on <https://access.redhat.com/support/cases/> +