Merge branch 'tam' into 'master'

add rhel TAM info

See merge request !14

docs/onboarding/index.md

@@ -115,6 +115,13 @@ pts adduser -user $USERNAME -group linux:adm
 3. commit and push
 4. ``ssh build@lxsoftadm01`` then ``cd lxdist-build`` then ``git pull origin master``
 
+### External accounts
+
+Ask a current member of the Linux team to add you to:
+
+- access.redhat.com
+- hub.docker.com
+
 ### Common agreements
 
 TBD, but:

docs/support/redhat.md

 # Red Hat support
 
+## RedHat TAM (Technical account manager) call
+
+We have a call with our TAM contact, usually fortnightly at 11:00 on Fridays - however sometimes more frequently to discuss the outstanding issues we currently have open at RedHat and any escalation potentials. The meeting is virtual via https://bluejeans.com/7161878100  
+
 ## Licenses
 
 We have a limited amount of RHEL, RHEV and RHEUS licenses. Thus, access is manually controlled by us.
@@ -24,7 +28,7 @@ For `RHEL` systems: please add new system to `LINUXSOFT RHEL LICENSED XXX` (for
 
 Please note that for some network, the aforementioned sets might have not been created yet. Thus, if you need to add a system belonging to a different network domain: please contact Linux service managers for set creation.
 
-After a system is inserted into a LanDB Set, Access Control Lists are updated automnatically on Linuxsoft distribution servers within 10 minutes.
+After a system is inserted into a LanDB Set, Access Control Lists are updated automatically on Linuxsoft distribution servers within 10 minutes.
 
 !!! note ""
     The most common LanDB set is the [LINUXSOFT RHEL LICENSED GPN](https://landb.cern.ch/landb/portal/sets/showSetInfo?setId=3926)