Update docs/support/support-policy.md
Compare changes
+ 77
− 76
* Requests from outside of CERN (CERN does not support outside institutes, even if they are running our Linux distribution. However, collaboration on [Scientific Linux](http://www.scientificlinux.org/) and bug fixes for our distribution are welcome). In case this isn't clearly stated otherwise in the call, a non-CERN mail address will be taken as a request from outside of CERN.
@@ -66,40 +68,40 @@ avoided on these machines.</p>
@@ -108,40 +110,39 @@ Bugzilla</a>, even without a SLA-based support agreement.</p>