As of March 2022, our local contact for Red Hat related matters is Daniel Perret ("Key Account Manager").
dperret@redhat.com
M:(+41)794031324
## Licenses
As of March 2022, CERN has an academic site-license which permits unlimited access for the RHEL product. Whilst unlimited, there is no support included (Red Hat calls this 'self support')
In order to open a ticket, ask if a colleague added your account for RedHat support (as part of the onboarding steps), you can report cases on <https://access.redhat.com/support/cases/>