As of March 2022, our local contact for Red Hat related matters is Daniel Perret ("Key Account Manager").
dperret@redhat.com
M:(+41)794031324
## Licenses
## Licenses
As of March 2022, CERN has an academic site-license which permits unlimited access for the RHEL product. Whilst unlimited, there is no support included (Red Hat calls this 'self support')
As of March 2022, CERN has an academic site-license which permits unlimited access for the RHEL product. Whilst unlimited, there is no support included (Red Hat calls this 'self support')
In order to open a ticket, ask if a colleague added your account for RedHat support (as part of the onboarding steps), you can report cases on <https://access.redhat.com/support/cases/>
In order to open a ticket, ask if a colleague added your account for RedHat support (as part of the onboarding steps), you can report cases on <https://access.redhat.com/support/cases/>